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Is there a difference between Technical Manager and Care Technical Manager?

Adugna C. asked a question to Dharmendra S.

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  • Author: Adugna C.
  • Category: Role, Role comparison
  • Date asked:
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  • DS
    Dharmendra S. Head Of Business Group And Shared Services Global Sales Support

    Hi, thank you for this question.
    Yes, there is a slight difference. Please allow me to explain. Care Technical Manager is like a subset of Technical Manager role. The technical manager could be role managing any technical project in the overall life-cycle (e.g. NPI - New product introduction, Pilot) while Care Technical Manager is limited to the Care phase (software and hardware maintenance, expansion, upgrades for a customer as a part of AMC). Hope this was useful. I wish you the very best.
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