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What are the most important qualities for someone to excel? How can I prepare for a Care Technical Manager position?

Adugna C. asked a question to Dharmendra S.

What experience is expected?

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  • 20 replies
  • 1872 views
  • Author: Adugna C.
  • Category: Interview advice, Interview tips
  • Date asked:
  • Last update:
  • Anonymous

    Hello Charlie!

    If you already have a scheduled interview with us, I highly suggest you go through our webpage, follow us on social media (LinkedIn, Facebook, Instagram, Twitter, and Glassdoor) and understand what Nokia does today. We have an amazing portfolio and you should know about it. Also, read about our culture and priorities for the year.

    We want to hear your thoughts and questions, so bring a couple of them to the interview. Understand the role and requirements, and don´t hesitate to ask for more information during your conversation with the hiring manager.

    If you have a virtual interview, ask the recruiter for instructions on how to use our tools, so you don't lose valuable time on that day.

    I wish you great success!

  • Anonymous

    Hello Akintibubo,
    The most important thing to do is to know about the company and the position you're applying for; be confident about your skills and your knowledge, be on time, be well dressed and carry all the documents required.
    My best wishes!!

  • Anonymous

    Dear Akintibubo,
    Rightly said by Daniela. Another important aspect is your ability to explain the skills and experience you mentioned on your resume. Think about concrete examples and projects you have worked on.

  • Anonymous

    Hello Vaibhav,
    In all the interviews is important to be prepared with some basic points:
    1. Have knowledge about the company and the industry, for example the core business, the competitors and the industry trends
    2. Be ready for any technical question, talk about your experience, the projects that you developed or participated in.
    3. Be confident about yourself and your skills. Show your willingness to share your experience and to learn new things.
    I wish you success!!

  • Anonymous

    Hi Siva P.
    Thank you for asking this question. I can offer a few time-tested interviewing tips that you might find helpful. Always be on time, a few minutes early, for your interview. If in-person or via video connection, wear business-appropriate attire for the interview. Interviewing is stressful, so it is important to stay calm, confident, attentive, and enthusiastic throughout the interview. Maintain eye contact with the interviewer, and it’s OK to take a few moments to think before answering the interviewer’s questions. Prepare for the interview. Preparation includes not only being able to describe, discuss, and respond to questions about the job-related skills and qualifications reflected in your resume, but also involves researching the company. Such research will help you understand exactly what knowledge, skills, attitudes, and behaviors the company is seeking and helps to prepare you to discuss how your own knowledge, skills, attitudes, behaviors, and experiences match the company’s job requirements.
    In summary, effective interviewing strategies include projecting self-confidence, staying positive, and concisely communicating and sharing examples of the knowledge, skills, attitudes, behaviors, and other qualifications that make you the best candidate for the job. Lastly, don’t forget to follow-up shortly after the interview with a thank-you note to reemphasize your interest in the position. The follow-up note will also provide an opportunity to convey any relevant information you may have omitted during the interview.

  • Anonymous

    My top tips for doing well in an interview is to first do your research about the company, and know what they specialize in and what differentiates them from other companies/competitors. Then, be prepared to look the part that you're trying to achieve (yes, put on a shirt and jacket, or a pants suit), hold your head up high, and be confident in the "package" you are bringing to the table. You have worked hard, and now, you are looking to find the best fit and be compensated for your hard work and skill set. Sell yourself during your interview, and demonstrate how you can be an asset to that company! Enjoy.

  • Anonymous

    Hi - Thank you for asking this important question. I can offer a few time-tested interviewing tips that you might find helpful. Always login or appear on time, preferably a few minutes early, for your interview. Whether you are interviewing in person or if interviewing via video connection, be sure to wear business-appropriate attire for the interview. Interviewing is a stressful activity, so it is important to focus on staying confident, attentive, and calm but enthusiastic throughout the interview. Maintain eye contact with the interviewer (this also applies when online), and it’s OK to take a few moments to think before answering the interviewer’s questions. Prepare for your interview. Interview preparations not only include being able to respond, describe, and discuss any questions about the job-related skills and qualifications reflected in your resume, but also involves researching the company. Such research will help you better understand the company’s culture and what knowledge, skills, attitudes, and behaviors the company is seeking. Be prepared to discuss how your own knowledge, skills, and experiences align with the company’s job requirements.
    In summary, effective interviewing strategies include projecting self-confidence, staying positive, and concisely communicating and sharing examples of the qualifications that make you the best candidate for the job. Finally, don’t forget to follow-up soon after the interview with a thank-you note to reemphasize your interest in the position. The follow-up note will also provide an opportunity to convey any pertinent information you may have omitted during the interview.

  • DS
    Dharmendra S. Head Of Business Group And Shared Services Global Sales Support

    Hello, thank you for the multiple questions. Your first question’s response has also been answered in another tread.

    Q1 & response: What do you think are the most important qualities for someone to excel? Let me try and summarise here. Always thinking and acting beyond one's current role, continuously updating your knowledge in your business function and market developments, learning mindset, being kind and thinking of the team and company as a whole instead of competing with others are important. Further, positive attitude, endless curiosity, open mind, being ready to change (often), being resilient and flexible, happy to unlearn, being collaborative and happy to embrace diversity of people and ideas would definitely help you to become a winner. Being not too attached to our own ideas and giving equal chance to others by active listening and collaborating also helps to create more innovation and succeed more.

    Q2/3 & response: How to prepare for Care Technical Manager position? What experience is expected? At Nokia, Care Technical manager would be part of Services/Operations and is responsible for customer’s installed base (e.g. Core Nodes like MSS, Packet Core, Media Gateways, Radio network, Network management OSS, BSS, routers, transport) and Annual maintenance contracts and renewals. As a Care Technical manager for a customer, one needs to own the perfect operations of all the network nodes / installed base with 100% responsibility. There should be minimum outages, proper root cause analysis in case of failures, no penalties, regular software upgrades and without downtime etc. Network expansions should be well planned. Customer AMC contract for hardware and software should be renewed profitably and timely. Customer should be happy to see network running smoothly. From soft-skills perspective, one needs to have service mindset, positive attitude, action-oriented, passionate, active listener, able to build trust and good communication skills.

    Hope above details help you to prepare well and be successful. Good Luck.

  • LK
    Linda K. Talent Attraction Partner & Campus Program Manager

    My advice for anyone who is going through the interview stage is to do as much preparation as possible. This means researching the company, reviewing the job description, researching the interviewer(s) on LinkedIn, looking at company reviews, reviewing your resume again so that you are prepared to speak to it should you be asked about a project, for example, thinking of questions you want to ask the interviewer(s) - always have a few questions to ask, look up culture, location ahead of time if you are required to meet them in person or go to the office. Another piece of advice is to be yourself, and honest. If you are unsure of a question and don't know how to answer or need the question to be repeated don't hesitate. Remember this is not only the employer interviewing you but you interviewing whether or not the company or the interviewer will be someone you can work with or see yourself with!

  • Anonymous

    I believe preparation is the key in an interview. Take your time to learn about the company and the job you are applying for. If you need to remember some topics related to the field, do it. Also, remember that one of the most important points in the interview will be your experiences, so don't save words related to your skills and experience. Finally, when researching about the company, make a list of questions that you have about the culture, opportunities for growth, and anything else you might be interested in. Overall, try to be calm and truthful.

  • Anonymous

    My top tip is to be confident and clear in your answers. In addition to what Linda K. mentioned about preparing your questions for the interviewer as well.

  • LK
    Linda K. Talent Attraction Partner & Campus Program Manager

    Agreed to this statement Mohamed advised. And if you aren't sure of the question or how to answer it, don't be afraid to ask for further clarity regarding it.

  • SH
    Sandrine H. Employer Brand Ops And Innovation Lead

    hi Ty W., thank you for your question. Let me encourage @natalia, @bartu, and @armia to share their perspectives too as they join Nokia recently.

  • Anonymous

    I recommend doing your research on what role you're interested in and tailoring your profile to that specific role and emphasizing why you are a good fit. Even if you may not have the exact experience Nokia is looking for, show that you have other experience that could be applied. Transferable, technical, and soft skills are all equally important. Good luck!

  • LK
    Linda K. Talent Attraction Partner & Campus Program Manager

    This is a great question, Pranav. It's all about the execution; however, there is a saying: 'You don't tell the hiring manager you are great. You tell him about the great things you have done. Elaborating on accomplishments is not being cocky, you are simply stating facts and it's not a brag if you are being asked about it or when it's appropriate.

    One way to achieve this is to not ramble off your resume and list of accomplishments. You can provide real examples of ways that you've shown your skills and capabilities through your prior work and academic experiences in just a normal conversation. Having a conversation is key. Body language, and also how you prep (i.e. understanding your skills and accomplishments before interviews), will make a positive difference in how you execute yourself in an interview.

  • AS
    Amanjot S. Web Specialist / Full Stack Developer

    Hi Ethan, Regarding your resume, please highlight your topmost skills and projects relevant to the job posting on the first page of your resume. Also, if you have a GitHub account, then try to make your projects available on GitHub too, and add their links to your resume.

    Two tips I would suggest doing in your portfolio
    1) Provide a demo of projects: If it's a live project, then you can add a link to your live project. Otherwise, you can record a short video (2-3 mins) and embed it along the projects. It allows seeing your project in action.

    2) You may want to utilize your development skills to shine in your portfolio. For example, if you have good skills with JavaScript, demonstrate it in your portfolio by using existing JS libraries or maybe writing your own custom JS for a nice feature.

    Regarding the other two questions:
    1) Typically for development-related roles, projects, and technical volunteer experiences, previous co-op/internship experiences would weigh more than certifications. Aim to demonstrate your development skills in your projects and portfolio.

    2) Applying for a co-op/internship at Nokia is a straightforward application process via your university/college or Nokia Job Portal. Along with that, try to attend Nokia Career Events like the one we did at Carleton University last year ( https://carleton.ca/career/cu-events/nokia-recruitment-event/ ). This would give you more information about the type of co-op roles available and give you a chance to connect and ask any questions as well.

    Hope these tips will help in getting your next interview and co-op role. All the best.

  • AS
    Amanjot S. Web Specialist / Full Stack Developer

    Hi Aarav,
    Thank you for your interest in Nokia, especially being based in Ottawa at Carleton University; what better opportunity than to consider working at Nokia. :)

    Regarding your question about increasing your chances of getting an interview, I would suggest the following:
    1) Please ensure that your resume and cover letter are tailored to the job/position you are applying for. You may have better chances if you can highlight early in your resume and cover letter how your skills align with the job requirements. Remember that the hiring manager or team has to evaluate a lot of resumes, so try to make it easy for them to see how you match with a job posting quickly.
    2) It's excellent that you have a GitHub profile, but you can take it to the next level by creating a portfolio too. Of course, your portfolio can link back to GitHub and LinkedIn.
    3) Don't hesitate to highlight your volunteer experiences. If you have volunteered at school or outside of school, try to emphasize aspects that could be useful for the job you are applying for.

    Additionally, I would recommend applying to as many relevant jobs as possible. This not only increases your chances of success but also provides continuous practice in creating targeted resumes and cover letters. Hopefully, you will see positive results soon. :)

  • AS
    Aarav S. Candidate

    Hi, I've tried my best to follow your advice and have made my portfolio website here is the link to it. https://aaravsibbal.com

  • AS
    Amanjot S. Web Specialist / Full Stack Developer

    Hey Alex,

    I know that competition for internships and full-time positions is fierce these days. It's natural to wonder how to stand out among other candidates to increase your chances of getting an interview. Here are some tips that might help:

    • Clearly highlight your skills and explain how they relate to the job posting.
    • If you have relevant projects, be sure to mention them. If it's a live project, that's even better—include the link on your resume.
    • If you have a portfolio or a GitHub account (especially for coding-related positions), include them in your application.
    • Make sure both your resume and cover letter clearly demonstrate how you meet the job requirements and what skills you bring to the table.
    • In addition, if you have an opportunity to attend a Nokia Career Fair or job focused event, make sure to go. You might even have a chance to meet a manager and take more expert advice and feedback directly. (Note: I can't guarantee this will happen, but you'll certainly meet other Nokia employees.)

    Together, these steps may help in increasing your chances of landing an interview at Nokia. All the best.

  • RM
    Rana M. Talent Acquisition Partner

    Hi Anonymous,

    It’s wonderful to connect with you on our Insider platform! I’m glad to offer guidance on your question about interview preparation.


    Preparing effectively before an interview is crucial. Start by thoroughly reviewing the job description and conducting research on the organization. This will enable you to prepare insightful questions that demonstrate your genuine interest. Additionally, take the time to revisit your resume and application; this will help you identify your key strengths and how they relate to the position you’re applying for. Consider reflecting on what specifically draws you to this role, as interviewers appreciate understanding your motivation and drive. Articulating your enthusiasm can leave a positive impression. I hope these points will be beneficial in your preparation, and I wish you the very best of luck in your upcoming interviews!