Hi Sanni, this is a good question, as communication is very close to my heart. Verbal, visual, and unintentional communication intrigue me a lot. We all communicate all the time, and it's fascinating to both create and interpret communication. Regarding your question:

The starting point must, of course, be an interest in communication; I think motivation is always the most important thing for everyone when planning to enter a new role. Also, language and grammar skills are essential. The person responsible for communications represents their business area, so communication should always be in accordance with good manners. Depending on the area of business you work in, you need to know at least the basics; this also applies to the tools used in that particular role. Each area of ​​communication (e.g., internal/external communication, digital content creation, writing, social media, public relations) naturally has its own specific requirements, making prior studies or work experience beneficial.

Continuous learning is key; if you don't know something, you learn it. It's good to remember that none of us are ever completely ready, so learning continues throughout life.

Nokia's clear communication guidelines, combined with a strong network of professionals, provide the resources needed when support is required.

06 June, 2025 08:00